NYX Professional Makeup Westfield Century City

I came in to the Century City mall location looking to find a fitting shade for foundation & concealer, and Rachel was so helpful and patient. I didnt feel rushed or pressured to buy a product like i have before w other staff in the past. She took time to make sure I was happy with and sure about the products I was choosing. I noticed even when other customers came in she was sure to welcome them and offer her assistance. Shes a great example of someone who is a natural at customer service bc shes attentive and present! Wish all makeup staff I've encountered in the past were more like this!

Everyone was very friendly

I came in For one lip better butter that I always buy. And I wanted to go but I saw the collection of your concealer and I’ve never used those before CJ caught me while I was trying to decide on which color was my match and instantly matched me Perfectly the very first time then I start telling him about how I am going out and need some glitter he showed me the liquid eyeshadow’s and pigments that you Carrie and I picked up bell even a brush to go with my concealer and so much more the only downside I would say is that I work in the area and I couldn’t schedule an appointment to come back and get a makeover or get a makeover that day. I did spend over $50 and it would be nice to have a makeover on my way out but I am using the new make up items I have And I am happily giving myself a make over with all of these products

Great customer service. The person who helped me was lovely.