NYX Professional Makeup Woodfield Mall

4.1
Rating 4.1
(26 Reviews)
10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 11:00 AM - 6:00 PM
Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

Hours

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
5 Woodfield Mall Schaumburg, IL 60173 US
Tel
(847) 517-1847(847) 517-1847
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Customer Reviews

4.1
Rating 4.1
(26 Reviews)
  • Rating 5.0
    Rating 5.0
    Excellent
    Response from NYX Professional Makeup
    Hi there Maria, Thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
  • Rating 1.0
    Rating 1.0
    The service was very bad. No one came up to offer assistance. Just not a warm place to visit again. Products in the store were beautiful. But customer service sucks.
    Response from NYX Professional Makeup
    Hi there Umeina, We are sorry to hear about this and thank you for bringing it to our attention. We can assure you that your in-store experience is important to us and we will forward your feedback to the team. Please get in touch with us at 1-844-335-3510 or visit nyxcosmetics.com/contact-us for further assistance.
  • Rating 5.0
    Rating 5.0
    Overall good
    Response from NYX Professional Makeup
    Hi there Brittany, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
  • Rating 5.0
    Rating 5.0
    Awesome customer service
    Response from NYX Professional Makeup
    Hi Kavya, thanks for the shout-out! We appreciate you taking the time
    to share your experience and look forward to your next visit.
  • Rating 3.0
    Rating 3.0
    No one greeted me or asked if I needed help
    Response from NYX Professional Makeup
    Hi Pia. Thank you for bringing this issue to our attention. We sincerely apologize for any inconvenience and will forward your feedback to the team.
  • Rating 5.0
    Rating 5.0
    Awesome
    Response from NYX Professional Makeup
    Hi Angelica. Thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
  • Rating 5.0
    Rating 5.0
    The rep was great and so helpful! Did not pressure me into making a purchase I didn't need, but helped me get what I really wanted
    Response from NYX Professional Makeup
    Hi Stephanie, thanks for the shout-out! We appreciate you taking the time
    to share your experience and look forward to your next visit.
  • Rating 2.0
    Rating 2.0
    During my shopping experience the associate was trying to push products that weren’t applicable to my lifestyle after mentioning what I was looking for.
    Response from NYX Professional Makeup
    Hi, Anna. We are so very sorry to hear about your experience and will send your feedback over to the team. If you need additional assistance please visit nyxcosmetics.com/contact-us and select the "Retail Store Customer Care" from the drop down menu.
  • Rating 5.0
    Rating 5.0
    The foundation needs improving . The coverage seems to fade...
    Response from NYX Professional Makeup
    Hi there Vanessa, We sincerely apologize for the inconvenience. Your shopping experience is very important to us and we want to help. Please get in touch with us at 1-844-335-3510 or visit nyxcosmetics.com/contact-us for further support.
  • Rating 5.0
    Rating 5.0
    Awesome all around
    Response from NYX Professional Makeup
    Hi Rita, thanks for the shout-out! We appreciate you taking the time
    to share your experience and look forward to your next visit.
  • Rating 5.0
    Rating 5.0
    I was super excited to discover this store. I love the brand and had no idea standalone stores even existed. Such great quality for the price point. Anyway, I was there late, right as the store was closing. I worked retail forever, and I HATED last minute customers walking in and delaying my close, so I felt really bad about it but I was too excited to pass up the store. Regardless of this, Ashley was super helpful in recommending products for my pale af skin, and super courteous too, which is more than I could say if our positions were reversed lol.
    Response from NYX Professional Makeup
    Hi Stephanie, thanks for shopping with us! We appreciate your amazing
    feedback and thank you for sharing about your experience with Ashley. Hope to see you again soon!
  • Rating 5.0
    Rating 5.0
    Sooo helpful and very nice customers service thanks you ......
    Response from NYX Professional Makeup
    Hi there Jessica. Thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
  • Rating 5.0
    Rating 5.0
    Great customer service and love the products
    Response from NYX Professional Makeup
    Hi Hanadi, thanks for the shout-out! We appreciate you taking the time
    to share your experience and look forward to your next visit.
  • Rating 5.0
    Rating 5.0
    Awesome customer service
    Response from NYX Professional Makeup
    Hi Heather, thanks for the shout-out! We appreciate you taking the time
    to share your experience and look forward to your next visit.
  • Rating 5.0
    Rating 5.0
    I love this place. The employees were really friendly. They came exactly when I walked in and asked if I needed help finding something. I will recommend this place.
    Response from NYX Professional Makeup
    Hi there Jazmin, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
  • Rating 5.0
    Rating 5.0
    Great customer service and excellent brow pencil. Thank you!
    Response from NYX Professional Makeup
    Hi there Carolyn, thanks for shopping with us! We appreciate your feedback and hope to see you again soon.
  • Rating 2.0
    Rating 2.0
    My first time in the store and I don’t think I’ll be going back. Not one employee bothered to reach out to me if I needed assistance. They would ask customers that would be next to me if they needed assistance and if they declined they would walk away immediately. I work in customer service so I know what to expect in a retail environment. I was in the store for 35 minutes browsing and looking and I didn’t get any assistance at all in that time frame. I just picked up a few things and left.
    Response from NYX Professional Makeup
    Hi there Jessica, We are sorry to hear about this and thank you for bringing it to our attention. We can assure you that your in-store experience is important to us and we will forward your feedback to the team. Please get in touch with us at 1-844-335-3510 or visit nyxcosmetics.com/contact-us for further assistance.
  • Rating 5.0
    Rating 5.0
    Customer service was excellent, Lex was very attentive even though the store was very busy. A few other associates checked on me as well while in the store. They all had great recommendations and I choose something recommended from each artist I talked with.
    Response from NYX Professional Makeup
    Hi there Kendra, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
  • Rating 5.0
    Rating 5.0
    Great customer service from Ashley!
    Response from NYX Professional Makeup
    Hi there Ariell, thanks for shopping with us! We appreciate your feedback and hope to see you again soon.
  • Rating 5.0
    Rating 5.0
    Ashley was very helpful and not only helped me find that right product I was looking for but also the right color for my skin tone!!
    Response from NYX Professional Makeup
    Hi there Carly, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
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About NYX Professional Makeup Woodfield Mall

NYX Professional Makeup Woodfield Mall delivers innovative, professional products that offer exceptional quality with a wide range of colors at accessible pricing. At our location in Schaumburg, you can choose from eyeshadow, foundation, lipstick, tools and more without sacrificing quality and design. Our goal is to inspire makeup lovers everywhere to feel beautiful, radiate confidence and have fun while wearing NYX Professional Makeup.
Cosmetics & Beauty SupplyProfessional MakeupBeauty Services
www.nyxcosmetics.com

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