NYX Professional Makeup Natick Mall

4.6
Rating 4.6
(26 Reviews)
9:00 AM - 10:00 PM 9:00 AM - 10:00 PM 10:00 AM - 9:00 PM 10:00 AM - 9:00 PM 10:00 AM - 10:00 PM 8:00 AM - 10:00 PM 9:00 AM - 9:00 PM
Day of the WeekHours
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM

Hours

Day of the WeekHours
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM

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Customer Reviews

4.6
Rating 4.6
(26 Reviews)
Rating 5.0
Rating 5.0
Gill helped me create an amazing look that was easy and he showed me how to do it with easy. He was knowledgeable and so friendly. I left there happy with my experience and purchase. If I lived closer I’d shop more often.
Response from NYX Professional Makeup
Hi Courtney, thanks for the shout-out! We appreciate you taking the time
to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
My experiences are always great. I visit the store almost every Sunday. Courtney is always a great help and I now trust her opinion on products for myself. There has been a few times that another employee does follow a little too closely when I say I’m just browsing which does make it a little awkward in such a small store. I’m not sure of her name but besides that I’ve always had a great experience and I’ve always left with what I’ve needed and much more. I highly recommend Courtney if you need help with anything, plus her make up always looks amazing, hence why I asked for her advice from the start.
Response from NYX Professional Makeup
Hi Kayla, thanks for the shout-out! We appreciate you taking the time
to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
I love this store so much and Olivia is the sweetest peach. We got talking and she completely sold me on some Midnight Chaos lipglosses. Not that I needed much convincing. Everyone is so kind and helpful, I’ve never had a bad experience.
Response from NYX Professional Makeup
Hi there Rebecca, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 1.0
Rating 1.0
Awful first experience at this location. I had only ever bought the products at Target and made a special trip to the mall to get personalized help and was offered the complete opposite.
Rating 5.0
Rating 5.0
The service was great, and it was easy to find what I was looking for. One of the saleswomen, Olivia, was helpful and seemed to know what she was talking about. She helped me find colors that matched my skin tone and eye shadows that complimented each other.
Response from NYX Professional Makeup
Hi there Meghan, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Excellent customer service given to me, as well as my friend by Olivia
Response from NYX Professional Makeup
Hi there Bryn, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Matt was a very friendly and helpful guy. He was great when giving out recommendations.
Response from NYX Professional Makeup
Hi there Doris, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
Rating 4.0
Rating 4.0
Average care. I was interested in getting everything at NYX and I asked questions regarding my shades. They could’ve helped a bit more when I told them I’m not good at makeup. The shades I got ended up being too dark.
Response from NYX Professional Makeup
Hi, there. We are sorry to hear about this and thank you for bringing it to our attention. We can assure you that your in-store experience is important to us and we will forward your feedback to the team. Please get in touch with us at 1-844-335-3510 or visit nyxcosmetics.com/contact-us for further assistance.
Rating 4.0
Rating 4.0
Both artist greeted me when I came into the store. One specifically started asking if i needed any help as soon as I walked in. Then she kept following me around the tiny store and was a little awkward with the way she asked me questions. I would've shopped for way more stuff had she not followed me around as if I was going to steal something.
Response from NYX Professional Makeup
Hi there, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
The guy that worked there was helpful and knowledgeable
Response from NYX Professional Makeup
Hi there Kaylee, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
Courtney and the staff were excellent with customer service! She help me find my perfect match with foundation and show me how to easily do a simple face. I love makeup but I’m not a professional. overall great customer service, very friendly staff. nyx is very affordable and the quality is nice. First experience at Natick Mall, thanks for tips!
Response from NYX Professional Makeup
Hi there Cecelia, thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
I went to the Natck Mall location, I went to get my makeup done for a special occasion. I went in for the “glow getter” my makeup artist was Matthew, and i was blown away with his art work. He did a phenomenal job, he was very sweet and super funny. I’m very simple but for this occasion I wanted a dramatic look and Matthew definitely achieved that for me. He took his time to listen to me and to pick the right colors. I’m definitely going back to him from now on for any makeup needs!
Response from NYX Professional Makeup
Hi Kathleen, thanks for the shout-out! We appreciate you taking the time
to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
Brittany was so helpful and kind! I was lead to exactly what I was looking for and then shown several cool things I might like that were similar. Very fun and informative. 10/10 would go back
Response from NYX Professional Makeup
Hi Sonya, thanks for the shout-out! We appreciate you taking the time
to share your experience and look forward to your next visit.
Rating 5.0
Rating 5.0
The employees were really nice and helpful! We found my perfect nude lipstick shade very quickly and for a great price (gotta love NYX)
Response from NYX Professional Makeup
Hi Jasmine, thanks for shopping with us! We appreciate your amazing
feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Excellent service provided by Brittany!
She made me comfortable and made me want to shop there again.
I tried filling out the survey online but it didn’t have US locations!
Response from NYX Professional Makeup
Hi there Elaine, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Employees were amicable and helpful. Great design of the store as well.
Response from NYX Professional Makeup
Hi there Eva, thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Friendly and very helpful guidance from employees!
Response from NYX Professional Makeup
Hi there Genesis, Thanks for shopping with us! We appreciate your amazing feedback and hope to see you again soon.
Rating 4.0
Rating 4.0
Workers helped advise on products; very helpful
Response from NYX Professional Makeup
Hi there , Thanks for shopping with us! We appreciate your feedback and hope to see you again soon.
Rating 5.0
Rating 5.0
Good atmosphere, staff super helpful, and knowledgeable about products.
Response from NYX Professional Makeup
Hi Stephanie. Thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit.
Rating 4.0
Rating 4.0
Loved the store! Everyone was very nice. I got a few eyeshadow circle things😂 and a foundation. I couldn’t find one of the eyeshadows I needed. Also, I think I got the wrong shade of foundation. But overall very good. I definitely would recommended!
Response from NYX Professional Makeup
Hi, Isabella. Thanks for the shout-out! We appreciate you taking the time to share your experience and look forward to your next visit. We’re sorry to hear you weren’t able to grab all the goodies you were looking for and will send your feedback to the team. You may want to check out that product on NYXCosmetics.com for now. Thanks for your patience!
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NYX Professional Makeup Natick Mall

NYX Professional Makeup Natick Mall delivers innovative, professional products that offer exceptional quality with a wide range of colors at accessible pricing. At our location in Natick, you can choose from eyeshadow, foundation, lipstick, tools and more without sacrificing quality and design. Our goal is to inspire makeup lovers everywhere to feel beautiful, radiate confidence and have fun while wearing NYX Professional Makeup.
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www.nyxcosmetics.com